F.A.Q

At what time does the festival open?

From Saturday, November 16 at 1 pm to Sunday, November 17 at 8 pm for 30 hours of non-stop music!

Can I leave the festival’s site and come back later?

You can come and go outside the festival site if you present your wristband at the entrance.

What are the different ways of payment allowed for the festival?

Only cash and credit cards are allowed.

Can we drink and eat on the festival?

Food stands will be available on the festival site. You will find a selection of steaks for meat and fish, pastries, sandwiches, stuffed dates, fast food, Ben Yedder cafes.


Drinks coming from outside are forbidden on the site of the festival (alcohol, plastic bottle (type water bottle, milk …), bottle / container or any other object in glass, water bottle, can).

Is there a parking lot around the festival?
No need to have a millenium falcon, or even 4×4, cars will have easy access to our parking. The festival offers you to take full advantage of the scenery by banning vehicles on the site.

A detailed map of the site will follow to explain everything in the smallest details. To do so, free and secure parking (to the extent of the available places) will be available to you at the exit of Nefta, on the road towards Ong Jmal at 6 min walk from the festival.
Are minors allowed to access the festival?
Under 16 you must be accompanied by an adult.
Can i buy my ticket directly during the festival ?

Yes, if the tickets have not already been sold out.

Do I have to print my ticket?

It is best to print your ticket, but you can also have it on your phone as an e-ticket.

I have a ticket with a different name, is that a problem?

No, the names on the tickets are not controlled at the entrance of the festival, it is the barcodes of the tickets that are scanned. However, it is mandatory to carry a piece of identification to certify that you are not minor.

What if I have a problem with my order or my ticket?

You can contact our ticketing service on: contact@dunes-electroniques.com

During the festival, you can get in touch with a receptionist if you have a problem. Be careful not to block the queue.

Do I need a special ticket as a disabled person?

No, if you are a mobility impaired person, you must purchase your ticket to the festival on the general ticketing website.

It is wise to remember that the festival is at the doors of the desert, so that the whole festival is done in the sand.

Existe t-il des endroits pour se (re)poser ?
Of course, there will be tents to be cool during the day, and warm during the night.
Site map

Security

 

Securing the public has become a priority in the organization of an event.

  • Here is a non-exhaustive list of instructions that will be put in place:Systematic search of the public to filter prohibited possessions
  • Systematic excavation of each person working on the event (organizers, security agents, technicians, volunteers and artists)
  • Securing reinforced access with increased number of security agents + national guard.
  • Check point before arriving at the site with systematic search of vehicles
  • All bags are forbidden (with the exception of small female handbags). Reinforced safety device at entrances, searches and palpations required.THANK YOU IN ADVANCE WISHING TO COLLABORATE WITH THE SECURITY SERVICES AND THE NATIONAL GUARD, PLEASE PRESENT EARLY ON THE FESTIVAL SITE.

Legal notice

We want to inform you that the event in which you participate is filmed and recorded; your image may appear in one of our video recordings or in one of our photo reports, which will be used for commercial or promotional purposes. You have a right to access the use of your image.

Just inform through email at the following e-mail address: contact@dunes-electroniques.com

Access

ADVICES AND PROHIBITED ITEMS

Alcohol, plastic bottle (water bottle type, milk …), bottle / container or any other object in glass, water bottle, can.

 

Weapon, sharp object, blunt or dangerous (even artificial), umbrella with a sharp pointing end.

 

Illicit substances. It is strictly forbidden to consume or sell drugs during the festival. Any breach of the law may result in expulsion.

 

Drugs: Only allowed with adequate prescription.

 

All bags are forbidden (with the exception of small women’s handbags). Reinforced security checks at entrances, searches and palpations required. It will be possible to drop the bags at the entrance.

 

Recording device for images or sound (other than smartphone), audio broadcast device, megaphone, selfiestick, laser pointer.

 

The use of drones.

 

Canister (tin type), beverage carton (tetra pak type), metal can, barrel, water bag (camelback type), cooler.

 

Marking, spray can of paint.

 

Distribution of leaflets, flyers, tracts, promotional posters (except if you have an authorization).

 

Fireworks, Bengal fire, flare.

 

Animals (except guide dogs for the blind or accompanying).

 

And anything that could be considered dangerous for the organizer. This list can be adapted or completed at any time by the organizer.

 

Any sale not authorized by the organizer is strictly prohibited. Any confiscated item will be automatically destroyed on site